Shipping policy
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully confirmed. Orders placed on weekends or holidays may be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Delivery Times
Estimated delivery times after dispatch:
- United States: 5–10 business days
- International: 7–15 business days
Delivery times are estimates and may vary due to the destination, carrier delays, customs processing, weather, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and selected shipping method.
Order Tracking
Once your order has been shipped, you can use the tracking number provided in your shipping confirmation email to monitor its progress.
Please allow 24–48 hours for tracking information to become active after the shipping label is created.
Customs & Duties
For international orders, customs duties, taxes, or import fees may apply depending on the destination country. Any applicable customs charges are the responsibility of the customer unless otherwise stated at checkout.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your order. If you need to update your address, contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.
Lost or Delayed Packages
If your package appears to be delayed or lost, please contact us with your order number and tracking information. We will work with the shipping carrier to help locate the package.
For additional shipping questions, please contact our customer support team.